Perdue Farms, Inc.

Associate Technical Analyst

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Description/Job Summary

The Associate Technical Analyst will design, provide procurement advice, implement and maintain end-user computing infrastructure systems to include virtual desktop infrastructure, PC image management systems, network control systems (e.g. Active Directory), and desktop patching systems. Additionally, this position will improve the reliability, consistency, and quality of desktop infrastructure services to the end users.

Responsibilities/Duties

  • Ensure that the objectives of customer/supplier relationships are met or exceeded for all applications supported by the End User Computing team.
  • Monitor the use of applications and subsystems to forecast the need for additional resources and ensure proactive response for all issues.
  • Design, implement, and maintain the architecture of the Virtual Desktop Infrastructure (VDI).
  • Design, implement, and maintain the architecture of desktop management platforms used for image management and patching.
  • Design, implement, and maintain network control systems as they relate to end-user computing.
  • Ensure backup and disaster recovery plans are valid, documented thoroughly, tested regularly, and implemented consistently.
  • Mentor junior team members on VDI, network control systems, and desktop technologies.
  • Function as part of a team of consisting of IT personnel, user department personnel, selected outside vendors, and customers.
  • Create or maintain accurate documentation for all systems and projects supported by the End User Computing team.
  • Deliver projects on time and within budget that meet or exceed original requirements.
  • Comply with all departmental policies and procedures, including Software Asset Management.

Required Experience

Bachelors degree in Information Systems, Computer Science or related field, or in-leu of a degree 4-5 years of relevant experience. 3 – 5 years of related IT experience in similar or larger organization with the following skills/experience: 

  • Minimum 3 years’ experience working as an information technology professional in both a system design and support capacity
  • Minimum 3 years’ experience working with 32 and 64-bit Windows desktop operating systems (Windows 7 and higher).
  • Minimum 2 years’ experience working in both design and support capacity with Microsoft Office products (Office 2016 and higher) and Office 365 cloud solutions
  • Minimum 1 years’ experience working with virtual desktop infrastructure
  • Experience with software distribution (e.g. SCCM, BigFix) tools for managing endpoint devices
  • Excellent root-cause problem diagnosis and resolution skills, including exceptional customer interaction and people management ability
  • Flexibility to work outside of a comfort zone and continuously learn/support new hardware and software technologies
  • Strong communication, knowledge transfer, team orientation, and documentation skills

Preferred Experience

  • Minimum 3 years’ experience designing and supporting desktop technologies to include PCs, virtual desktop infrastructure (VDI), and imaging & patching infrastructure.
  • Minimum 3 years’ experience working with Windows Server operating systems (Versions 2008 and higher).
  • Experience with project management
  • Best practices design knowledge for Microsoft active directory and network services, and VMware virtual desktop infrastructure

Details

Perdue family of companies is an equal opportunity, affirmative action employer committed to hiring a diverse workforce.

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Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.