The Associate Relations Representative is responsible and accountable for administration of the Company approved new hire orientation program. Responsible for establishing a working relationship with managers, supervisors and hourly production associates in the processing plant to foster an environment of cooperative progress. Effectively handles the resolution of conflict in the workplace, coaches and counsels supervision on methods to improve absenteeism, turnover, and plant efficiencies.
Ensures newly hired associates receive an effective, timely, informative new hire orientation utilizing the company approved format and materials. Schedules, conducts, facilitates, audits, and identifies new methods to improve new hire orientation.
Provides coaching and counseling to supervisory personnel to improve the supervisors’ ability to effectively direct their workforce.
Assists hourly and salaried personnel with assistance in conflict resolution. Ensures consistent policy application in the resolution of issues addressed. Provides training to supervisory personnel on policies and procedures.
Manages the Peer Review / Management Review process.
Identifies, designs, trains, implements, and audits new methods to reduce turnover.
Effectively manages special projects as assigned by management.
Identifies, develops, implements, evaluates, measures, and improves the recruiting process for non-exempt and exempt positions. The recruiting process is required to maintain the required plant staffing as directed by Operations.
Establishes an effective and efficient working relationship with plant managment which creates an environment that facilitates the interviewing process, thus enabling the hirin of qualified applicants for plant positions.
If applicable, provides training and direction to the hourly staff to insure compliance with all laws and regulations concerning the interviewing process, AAP compliance.
Achieves measurable results that demostrate improvement in hiring ration (applicants vs. hires).
Ensures all required paperwork (application, reference checks, interview notes) are forwarded to the Employment Process Adminstrator to ensure proper, correct intake.
Provides Human Resources support for 1st, 2nd and weekend shifts. Need to be able to work a flexible schedule.
Required Education and Experience:
Bachelor’s degree of equivalent experience in Human Resources, Business Administration, Labor Relations plus 5 -6 years related work experience. Proven success in writing, updating and auditing Affirmative Action Plans, thorough knowledge of I-9 requirements, experience in handling ADA, EEOC, DOL, OFCCP. Previous experience in working with production employees in a manufacturing environment, previous experience with HRIS, proven experience in problem-solving, previous experience with automated timekeeping, Kronos preferred, previous experience in orientation of new employees. Requires an ability to think ahead and plan over a 1 to 3 year time span. Must be able to multi-task and organize multiple protocols and projects and completed on schedule. Requires strong analytical skills, analyze and resolve problems at both a strategic and functional level. Must have knowledge of and ability to provide strong customer orientation along with the ability to communicate to all levels of the organization and a commitment to excellent interpersonal and communication skills. Requires knowledge of and a commitment to team performance, effective coaching and demonstrated skills or a strong team player. Requires travel to other facilities and plants for meetings and/or company business.